1. Who we are

This website is operated by Full Time Maids Solution ("we", "us", "our"), a domestic-staff placement agency based at 1102, A/33, Bhagat Singh Nagar No. 1, Near Velankani Church, Goregaon (W), Mumbai 400104, India. You can reach us at fulltimemaids.in@gmail.com or +91 75066 80321.

2. Information we collect

When you submit an enquiry, callback request, WhatsApp message or exit-intent form we collect:

Your name
Mobile number
City / area / pin code (if provided)
Type of service required (full-time maid, cook, nanny, elder care, housekeeping, etc.)
Requirement details you type into the form
Basic technical data (IP address, device / browser, pages visited) via cookies and analytics

3. How we use your information

To call or WhatsApp you back with matching verified profiles
To schedule interviews, trials and placements
To send service-related updates about your booking
To improve our website, ads and match quality
To meet legal, tax and safety obligations

We will never sell your personal information to third parties.

4. Google Ads & analytics

We advertise our services on Google and other platforms. These platforms may set cookies on your device to measure ad performance, remarketing and conversions. You can opt out of personalised Google ads at adssettings.google.com.

5. Sharing your information

We only share your details with:

Our internal placement team
Verified candidates being shortlisted for you (name & city only, never contact)
Service providers who help us run the website (hosting, WhatsApp, analytics)
Government / law-enforcement authorities when legally required

6. Data retention

We keep enquiry data for up to 24 months so we can support you with replacements or repeat bookings. You may ask us to delete it at any time by writing to fulltimemaids.in@gmail.com.

7. Your rights

Access the personal information we hold about you
Correct or update it
Request deletion
Withdraw consent for marketing communications
Opt out of WhatsApp / SMS updates by replying STOP

8. Security

We use industry-standard measures — HTTPS, access controls and vetted staff — to protect your information. No online service is 100% secure, so we ask that you share only what is needed for your booking.

9. Children

Our services are intended for adults (18+). We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page.

11. Contact us

Questions or requests about your data? Email fulltimemaids.in@gmail.com or call +91 75066 80321.